Last Updated: 02 May 2024
Please read these Terms and Conditions (“Terms”) carefully before using WWW.HEALTHPLANETCO.COM (“the Website” including any web site, mobile application, or any other similar platform) operated by Health Planet Co. (“we,” “us,” or “our”). Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Website. Each time you access the Site, you agree to be bound by the Terms in effect at the time you access the Site.
1. Acceptance of Terms
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Website.
2. Changes to Terms
We reserve the right to modify or replace these Terms at any time. You are responsible for checking these Terms periodically for changes. Your continued use of the Website after we post any modifications will constitute your acceptance of the modified Terms.
3. User Accounts
If you create an account on the Website, you are responsible for maintaining the security of your account and for any activities that occur under your account. You agree to provide accurate and complete information during the registration process and to update this information to keep it current. If you provide any inaccurate, false, incomplete or outdated information or if we, in our sole discretion, suspect that such information is inaccurate, false, incomplete or outdated, reserve the right to suspend or terminate your account and prohibit any and all current or future use of the Site or any portion thereof by you. During the registration process you will create a username and password. You are responsible for the confidentiality of your account and password and are fully responsible for all activities that occur under your account or password. You agree to immediately notify us of any unauthorized use of your account or password or any other security breach and to ensure that you exit from your account at the end of each session. You agree to be responsible for all charges resulting from the use of your account on the Site including charges resulting from unauthorized use of your account. We are not liable for any loss or damage resulting from your failure to comply with this section.
By using our Site, you represent and agree that you are at least eighteen (18) years of age or older and are fully able and competent to agree to the terms in this Agreement or any Program terms and conditions. If you are under the age of 18, you are not permitted to use this Site.
You may be required to establish an account on the Site in order to use certain features. When creating an account, you agree to provide accurate, true, complete and current information about yourself as prompted by the Site and to promptly update such information to maintain accurate, true, complete and current information.
You agree to use the Site for lawful purposes and that you are responsible for your use of and communications on the Site. You agree not to post on or transmit through the Site any unlawful, infringing, defamatory, obscene, indecent, threatening, offensive or otherwise objectionable material of any kind including any material that encourages illegal conduct or conduct that would encourage civil liability, infringe on other’s intellectual property rights or otherwise violates any applicable local or international law. You agree not to use the Site in a manner that would interfere with normal operation or infringe on any others use of the Site.
You agree not to access the Site by any means other than the interface we provide. Displaying or running the Site or any information or material displayed on the Site in frames or through similar means on another website without our prior authorization is prohibited. Any permitted links to the Site must comply with all applicable laws, rules and regulations.
Users of the Site do so at their own initiative and risk and are responsible for complying with all applicable laws and regulations, and undertake to, at the time of purchase of a product, to ascertain whether the importation of the respective product is allowed by the laws of their country and by the applicable governmental agencies. You agree not to access the Site from any location or territory where its contents are illegal and that you and not us, are responsible for compliance with all applicable laws and regulations.
This Agreement is effective until terminated by either us or you. We, in our sole discretion, may suspend or terminate this Agreement at any time without notice and deny you access to the Site or any portion of it. You may terminate this Agreement at any time by contacting Customer Service and discontinuing all use of the Site.
We reserve the right to terminate any account if your order is deemed fraudulent or credit card charges are disputed. You agree that we may terminate or suspend your access to all or part of the Site, with or without notice, for any conduct that we, in our sole discretion, believe is in violation of any part of this Agreement, laws or regulations or is harmful to another user or us or our affiliates.
4. Content
Healthcare Advice
The products and claims made about specific products on or through the Site is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. The products are not approved to diagnose, treat, cure or prevent disease.
The Site is not intended to provide diagnosis, treatment or medical advice. Products, services, information and other content provided on the Site, including information that may be provided on the Site directly or by linking to third-party websites are provided for informational purposes only. Please consult with a physician or other healthcare professional regarding any medical or health related diagnosis or treatment options.
Products and Services
To the extent you make purchases on the Site, you agree that all purchases of products are made pursuant to the respective INCOTERMS designated upon order placement. Title for any products purchased by you will transfer upon our delivery to the carrier.
It is your responsibility to ascertain and comply with all applicable local and international laws regarding the receipt, possession, use, and sale of any item purchased from this Site.
When ordering from Health Planet you are responsible for assuring the product can be lawfully imported into your country. Customers are the importers of record and must comply with all laws and regulations of the destination country.
Health Planet reserves the right to prohibit purchases of any merchandise to resellers. Resellers are defined as a company or an individual that purchases goods with the intention of selling them rather than using them.
Our products are made available for purchase on the Site. We may have limited quantities of each product and we reserve the right to make changes to what products are available on the Site, any descriptions thereof, and pricing is our sole discretion and without notice to you. Health Planet does not guarantee any specific product will be available at any time.
Product descriptions, prices, and availability are subject to change without notice.
All prices are in KWD or USD. We accept various payment methods. Payment information is encrypted and secure.
Shipping terms and return policies are outlined in our Shipping and Returns Policy [Link to Policy].
We reserve the right, but are not obligated, to refuse or limit any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
Your use of the Website is also governed by our Privacy Policy [Link to Privacy Policy].
5. Disclaimers and Warranties
We make no representations or warranties about the suitability, reliability, availability, timeliness, or accuracy of the information, products, and services contained on the Website.
Results from using our food supplements may vary. Individual results depend on various factors.
6. Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT IN NO EVENT SHALL HEALTHPLANETCO.COM, INCLUDING WITHOUT LIMITATION ITS SUBSIDIARIES, AFFILIATES AND LICENSORS, BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES, AND ANY DAMAGES FOR LOSS OF PROFITS, SAVINGS, GOODWILL OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER HEALTHPLANETCO.COM HAD BEEN ADVISED OF OR COULD HAVE FORESEEN THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN CONNECTION WITH: (A) THE USE, INABILITY TO USE OR PERFORMANCE OF ANY OF THE SERVICES OF HEALTHPLANETCO.COM, OR (B) ANY UNAUTHORIZED ACCESS TO OR MODIFICATION TO ANY OF YOUR CONTENT OR TRANSMISSIONS, OR (C) ANY OTHER MATTER RELATING TO HEALTHPLANETCO.COM OR ANY OF THE SERVICES.
You agree to indemnify and hold Health Planet Co. harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or rights of a third party.
These Terms are governed by and construed in accordance with the laws of the State of Kuwait. You agree to submit to the exclusive jurisdiction of the courts located within the State of Kuwait.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at info@healthplanetco.com.
If you have any questions or concerns about these Terms, please contact us at Telephone: +965-2263707 +965-22647007.
11B. 1st Floor, Office Towers, Ibn Khaldoon Street, Hawally, Kuwait.
